Policies & Terms

Last updated: January 22, 2026

Terms of Service

By accessing and using Zap, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

1. Service Description

Zap is an AI-powered website generation platform that allows users to create websites through conversational interactions. We provide both free and paid subscription tiers with varying features and usage limits.

2. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use Zap for any illegal or unauthorized purpose, including but not limited to generating harmful, fraudulent, or misleading content.

3. Content Ownership

You retain all rights to the content and websites you create using Zap. However, you grant us a limited license to store and process your content to provide our services.

4. Acceptable Use

You may not use Zap to create content that infringes on intellectual property rights, contains malicious code, promotes illegal activities, or violates any applicable laws or regulations.

Payment & Subscription Policy

1. Pricing Plans

Zap offers two pricing tiers:

  • Free Plan: Limited to 5 iterations per day, 5 projects per account, 5 downloads per account, and access to our basic AI model.
  • Pro Plan: One-time payment of ₹99 for lifetime access to unlimited iterations, unlimited projects, unlimited downloads, and our advanced AI model.

2. Payment Processing

All payments are processed securely through our payment gateway. By providing payment information, you authorize us to charge the specified amount for your chosen plan.

3. Pro Plan - Lifetime Access

The Pro Plan is a one-time payment that grants you lifetime access to all Pro features. This is not a recurring subscription and you will not be charged again unless you choose to purchase additional services in the future.

Refund Policy

Important: Please read carefully

No Refund Policy

All sales of the Pro Plan are final and non-refundable. Once you have completed your purchase and payment has been processed, you will not be eligible for a refund under any circumstances.

This policy applies regardless of:

  • How much you have used the service
  • Whether you change your mind after purchase
  • Technical issues on your end
  • Any other reason

Why No Refunds?

The Pro Plan is offered at a significantly discounted one-time price for lifetime access. Due to the nature of digital services and the immediate access granted upon purchase, we cannot offer refunds. We encourage you to try our Free Plan first to ensure Zap meets your needs before upgrading.

Try Before You Buy

We strongly recommend using our Free Plan to familiarize yourself with Zap's features and capabilities before purchasing the Pro Plan. The Free Plan provides 5 iterations per day, which should give you a good understanding of our service.

Privacy Policy

1. Data Collection

We collect information you provide directly to us, including your name, email address, payment information, and the content you create using our platform. We also collect usage data to improve our services.

2. Data Usage

Your data is used to provide and improve our services, process payments, communicate with you, and ensure platform security. We do not sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Your Rights

You have the right to access, correct, or delete your personal data. You can also request data portability and object to certain data processing activities. Contact us to exercise these rights.

Usage Limits & Fair Use

While Pro users have access to unlimited iterations and projects, we expect all users to use our service fairly and reasonably. Excessive or abusive use that impacts service quality for other users may result in temporary restrictions or account suspension.

Examples of Excessive Use:

  • Automated or bot-driven generation requests
  • Commercial reselling of generated content
  • Intentional system abuse or exploitation
  • Using our service to provide services to third parties

Service Availability & Changes

1. Service Uptime

While we strive to maintain 99.9% uptime, we do not guarantee uninterrupted service. Scheduled maintenance and unexpected outages may occur. We will notify users of planned maintenance when possible.

2. Feature Changes

We reserve the right to modify, add, or remove features at any time. Pro Plan users will continue to have access to core features, though specific implementations may change as we improve our service.

3. Service Termination

We reserve the right to terminate or suspend accounts that violate our terms of service. In the event we discontinue our service entirely, we will provide reasonable notice and assistance with data export.

Contact Us

If you have any questions about these policies or need support, please contact us:

Email: zap.ai.help@gmail.com

Response Time: Within 24-48 hours

By using Zap, you acknowledge that you have read, understood, and agree to be bound by these policies. If you do not agree with any part of these policies, please do not use our service.